Job Title: Sales Representative – Away From Home (AFH)

Job Description

Main Purpose:

 The end‐to‐end management of all AFH accounts within the
portfolio, in addition to ensuring the maintenance of smaller
institutional accounts. Focusing upon business development
through introducing new products to existing clients, and
prospecting for new clients. Ensuring the company’s
objectives are met and set targets are achieved, whilst
continuing to provide excellent customer service to all
clients by making sure any representation made on behalf of
the company is of impeccable standards, whilst specifically
focusing upon institutional accounts, ensuring their effective
management, growth and development.

Responsibilities:

 • Manage a portfolio of AFH accounts ensuring
continuous growth in sales and achievement of
targets, debt collection and cross selling product
range.
• Undertake account and relationship management by
providing information regarding products and
developments.
• Managing debt collection, by ensuring all accounts
operate within their agreed credit limits, and all
receivables are collected within 30 days from
statement.
• Undertake client visits via a predetermined itinerary,
ensuring positive one‐on‐one relationships with key
personnel to maintain client satisfaction.
• Maintaining adequate stocks at all times, product
performance to meet customers expectations and
on‐time reordering.
• To work with the Finance department to ensure all
customers’ accounts are fully reconciled with
appropriate credit limits and all statements are
distributed on time all the time.
• To work with the invoicing and dispatch teams
simultaneously, establishing stock availability to
meet daily orders, on‐time delivery of orders and
arrange alternatives such assisting in making urgent
client deliveries if necessary.
• To proactively resolve problems both common and
unusual in nature, consulting the Marketing Director
for further guidance when policy decisions are to be
made.
• To maintain the strictest level of confidentiality and
professionalism when dealing with information
concerning the Company including salaries, company
performance, pricing policies, marketing plans, new
products development and any other information.
• To conduct continuous competitor product and
   

Requirements

Skills:

 • Excellent oral and written communication skills
• Proactive and assertive approach to customer
service
• Flexibility when required
• Good understanding, knowledge and skills of
customer care,
• Strong organisation skills, including time
management and computer literacy
• Good listening skills
• Qualified driver
• In depth knowledge of the market and the changing
environment
Knowledge and skills: • A degree or equivalent qualification in Sales and
Marketing or related field.
• Three years or more work experience in Sales and
Marketing or related field.
• Valid Drivers License
Employee
confirmation:

Minimum Experience:

 3 years

Minimum Education:

 Bachelors
   

Other

Minimum Age:

 25 years

Location:

 MOMBASA & NAIROBI , 17
   
 

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